Continuity comes before contingency.
We turn undocumented operations into clear, usable SOPs and continuity risk snapshots—so the business doesn’t fail when one person is out.
- Identify single-points-of-failure in core workflows
- Produce documentation teams can actually follow
- Deliver an executive snapshot + evidence table (no guessing)
If it isn’t documented, it isn’t owned.
Most businesses run on memory, habits, and a few key people. That works—until it doesn’t. When something breaks, the cost shows up as downtime, rework, missed invoices, customer churn, safety risk, and owner stress.
Symptoms
- “Ask Mike” culture
- Inconsistent outcomes
- Firefighting becomes normal
Risks
- Turnover and absence
- Growth strain
- Compliance exposure
Result
- Chaos costs more than documentation
- Owners become the system
- Teams stop improving
Deliverables
No hype. No guessing. Everything traceable to what you provide.
Operational Continuity Risk Snapshot (PDF)
- Top risks by workflow
- Evidence + gaps table (traceable)
- Priority list: what must be documented next
- Confidence labels: Documented / Partial / Not documented
SOP Pack (Team Use)
- 5–15 SOPs depending on tier
- Role cards + access map (who does what, what they need)
- Escalation steps (what happens when something fails)
How it works
1) Intake
- You answer questions + upload what you have
2) Extraction
- Workflows, evidence, and gaps mapped clearly
3) Delivery
- Snapshot + documentation pack delivered
What you’ll need for intake
If you don’t have something, submit what you can. Missing items will be marked as “Not documented.”
Top workflows
Your 3–5 revenue-critical workflows (from lead → delivery → invoicing).
Roles
Who does what today (including “the one person everyone asks”).
Systems
Where work happens: email, files, accounting, CRM, scheduling, chat.
Existing docs
Anything you already have (even partial SOPs, checklists, screenshots, templates).
FAQ
How long does it take?
Turnaround starts after intake is complete. If your info is clean, delivery is faster. If it’s scattered, we’ll label gaps and proceed with what’s verifiable.
What if we have almost no documentation?
That’s common. You’ll still get a snapshot + a prioritized map of what must be documented first. Items without evidence are marked “Not documented.”
Is this cybersecurity consulting?
No. This is operational continuity and documentation. If your processes touch security (access, approvals, handoffs), we document how they work and where they fail.
Do you use AI?
We use AI to accelerate drafting and consistency checks, but every claim in the executive snapshot must be traceable to what you provided.
Choose a tier
Pricing reflects documentation depth, operational complexity, and scope.
Clarity fast. Starting at $1,500.
- Executive risk snapshot (PDF)
- Evidence & gaps table
- Priority list: what to document next
Most chosen. Starting at $3,500.
Best balance of speed and depth.
- Everything in Core
- 5 SOPs (highest-risk workflows)
- 1 role card + access map
Full resilience. Starting at $7,500.
- Everything in Foundation
- 10–15 SOPs + 3–5 role cards
- Failure modes + escalation playbook
Contact
If you have a specific workflow you want documented first, email it. We’ll reply with the fastest path and what to send.
Based in
Saskatchewan, Canada — remote delivery available.